Terms and Conditions

Welcome to Shivi Apparel! These Terms and Conditions ("Terms") govern your use of our website, shiviapparel.com, and any purchases you make from us. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.

1. Eligibility

• You must be at least 18 years old or the age of majority in your jurisdiction to use this website or make a purchase.

• By using this website, you confirm that all information you provide is accurate and complete.

2. Orders and Payments

• Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason.

• Pricing: Prices are listed in INR and are subject to change without notice. Additional charges (e.g., taxes, shipping) may apply.

• Payment: We accept [list payment methods, e.g., credit/debit cards, UPI, etc.]. Payment must be completed at the time of purchase.

3. Shipping and Delivery

• Shipping: We aim to process and ship orders within [X] business days. Delivery times may vary based on your location.

• Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery.

• Delays: We are not responsible for delays caused by shipping carriers or unforeseen circumstances (e.g., weather, customs).

4. Returns and Refunds

• No Returns or Refunds: All sales are final. We do not accept returns or offer refunds unless the product is damaged or defective.

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will assist you with a resolution.

5. User Responsibilities

• You agree not to use this website for any illegal or unauthorized purpose.

• You must not transmit any viruses, malware, or harmful code.

• You are responsible for maintaining the confidentiality of your account information.

6. Intellectual Property

• All content on this website (e.g., text, images, logos) is the property of Shivi Apparel and is protected by copyright laws.

• You may not reproduce, distribute, or use any content without our prior written permission.

7. Limitation of Liability

• Shivi Apparel is not liable for any indirect, incidental, or consequential damages arising from your use of this website or products.

• Our total liability for any claim related to your purchase is limited to the amount you paid for the product.

8. Indemnification

You agree to indemnify and hold harmless Shivi Apparel, its owners, employees, and affiliates from any claims, damages, or losses arising from your use of this website or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Shimla.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: shiviapparelecom@gmail.com
📞 Phone: +91 94192 62823
📍 Address: Upmanyu Niwas, Sanjauli Cemetery Rd, Cemetery, Sanjauli, Shimla, Himachal Pradesh 171006